How to fix Failing CyberSmart Active Protect Security Controls

How to fix Failing CyberSmart Active Protect Security Controls

There are four easy-to-follow steps to correct failing security control checks in Active Protect.

  1.  Open CyberSmart Active Protect on your device

    For macOS devices, click on the CyberSmart Icon in the menu  



    For Windows, click on the system tray on the bottom right and click on CyberSmart Icon. 



  2. Check if the device passes all security checks.




  3. If any have failed, click on them and expand - an extra window will appear outlining why they are essential to information security. 

  4. Follow the manual steps to enable the security feature in the underlying operating system - it may need Administrator credentials to make the change.